Thursday, March 26, 2009

NBD and Emirates Bank...nice try


You know, looking back, I see I bitch a lot about government institutions. It is not a conscious effort, it just happens. It is usually these institutions that cause us residents a great deal of stress. It drives me nuts, but that is the way it is. The point of this Blog is to "tell it like it is" to potential residents and expats coming here and help them avoid the pitfalls that come with moving here.

I will say for the record, if I can score a decent gig here in the coming weeks, I will be happy to stay here, conform and put up with all the bullshit associated with living in Dubai. I made a 3 year minimum commitment when arriving and I am happy to see it through, but these bastards need to come to the party as well.

It is no secret that expats from every corner of the globe have been taking off and leaving their debts behind. There is little recourse, as when your visa is canceled, you gotta go. If faced with being trapped here and potentially going to the clink or taking off and leaving behind your debt, I would chose the former.

Let's be realistic for a second. Dubai is quite the rumour mill. There is a new BS email circulated or a new BS "law" you hear about every day. It is viral here. Back to reality. Many people have lost their jobs and had visas canceled. That sucks. These same people need to leave the country within 30 days. They own cars, houses, have credit cards, etc. The rumour du jour is that you can't leave the country if you lose your job. You "hear" that you will be turned around at the airport. This is complete and utter crap. Garbage. Drek. Get real.

Just to clarify, I have left and returned since losing my gig, and I also know several other people that have. We all have loans of some sort and have had no issue. I wish people would use their heads and think about it. YES, if you bounce checks and have legal issues, you are in shit....but if you are paying your bills, have a positive bank balance and carry on, you're fine.

Question: "Can a foreign Government detain you for losing your job?" I think not. People own cars and houses here that are nowhere near paid off. Do you think if you lose your job, you are now a prisoner? How the hell can the bank possibly keep you from leaving if you are paying your bills on time and are leaving the country. They can't or I think you would see several thousand "guests of Mo." Also, jailed people have a tough time paying their bill, me thinks!.

Over the past (almost) 2 years I have banked with Emirates Bank, EBI, or NBD, not sure who they are this week. I got a call a few weeks ago from someone there (in addition to the weekly "would you like a retarded-interest-loan" call) They/she was wondering if I had a new salary certificate to deposit with them as there is not one on file. I informed her that I do not have a job, but my loan is being paid and is guaranteed, so what is the problem. She said "no problem, but perhaps I would like to pay off my loan". I told her no, that I was fine with status quo, and why would she ask me such a question. Her reply: "Just checking dear, have a nice day". What are they checking? That I am still here?

Last week there was a good one. For the record, I keep my money in my mattress, not in the bank. Banks go tits-up these days and I don't trust the bastards. I made a deposit on a Tuesday to cover my monthly expenses, and of course it did not get credited in time (a day late, even after spending 2.5 hours at the bank). I got the following text from some she-twit at "Emarits Bank":


I texted the following back to said she twit:


She called back, I tuned her in and have never heard back.

My take on it is that they are giving these banktards some sort of incentive to get expats to pay up (or see if they are even still here). That is all well and good, but stupid methods like this? Are you serious? Get lost you twits. Banks are not the ultimate authority here or in any other country. I assure you, both local readers and son-to-be-expats....the banks can blow it out their ass. Keep the bills paid, you will see no problem. Don't let them try you on, and there is nothing illegal about calling them on it. Jackoffs.

BTW.I am happy to supply this bank employee's number to anyone interested for verification.

20 comments-click and leave one of your own.:

Anonymous said...

I gotta disagree with you about the banks and their power. In the inter-relationships between govt and various entities in the UAE, which can best be described as incestuous, anything is possible.

My story: I was made redundant in December and left in January. I had a personal loan (for a car) and an credit card account (unused, I never activated the card). When my bank got the news they immediately called the loan. My only notification was a text message showing a seriously deficient current account balance. No call, no attempt to resolve by any other means, they just pre-emptively emptied my account.

I never kept any substantial funds in the account - I sent most of my salary home for safe-keeping because I don't trust banks anywhere! - but there was always the equivalent of 5 or 6 months of payments as a balance. When I went to the bank to resolve things, I was told basically that they are the law and can do whatever they want to get their money. They stated that immigration had already been notified and I would not be allowed to leave the country until the current account was brought current. It is important to note that all the payments to date were auto-transfers, so no late payments, etc., to prompt their actions.

Now, I have not had my head in the sand for the last few years and saw some of the latest financial mess coming, so I had put the car up for sale and had sold it within a few days of losing my job. I walked into the bank with the cash to pay off the loan. I then find out that there is an early payment penalty (!!!) so I keep forking out cash to take care of things. All's well, right? i pay the loan off and try to close the current account. Not so fast, we have to deal with the credit card. I can't just cut it up, I have to return it in person. OK, next day I show up, turn in the card, and then am told that there will be a 45 day hold before the account can be closed to verify no charges on the card!!. This is for a card still in the (unopened) envelope, never activated. This was all verified by the drone at the bank, but rules are rules.

In the interim, I had our HR dept at my old company check with immigration, and sure enough, I was banned from leaving the UAE due to bank account issues.

Long story short, I badgered the bank into dealing with the CC issuer and made them give me a certified letter showing my banking issues had been resolved. It only took 9 days. Immigration hold was lifted the next day.

When I started reading about people abandoning cars, leaving debts behind, I for one definitely believe most of the stories. My circle of friends who had been in country for a while all helped with inside knowledge about what would have happened if I hadn't had my ducks in a row. There are a lot of people there who know how things work, and when deadlines approach are truly left with no other option but to preemptively leave rather than get caught in this type of mess.

While I doubt that the debtors prisons are filling up, I do think that the typical UAE tactic of ignoring a problem until it goes away is in force here. Some are or will be stuck with the problem of having their issue sit in limbo because no one their knows how to deal with problems like these.

Reality Check said...

@Anon. Thanks a million for sharing. After losing my gig, my story is 100% the same as yours. After my employer notified the bank, my funds were seized as well in my account to the tune of almost 300k AED, and I found out via SMS. I could not use THOSE funds to pay off the debt, I needed to use OTHER funds, then they would release the amount. I asked why 300k? (actually 286k) They said because it was the amount of credit available to me on the credit card, etc. even though I was no where near in debt that much. They kept the card active, etc. All my payments were auto-debit and current at the time.

After three trips and about 16 hours of bitching and badgering, the funds were released; hence why I drained the account and only deposit what I need to. They never threatened any travel ban or anything. How could they? I was current. That is like imposing a travel ban because you "might" commit a crime. I successfully left the UAE and returned-no issues.

I think if you bounce checks, etc. and there is a case against you, there would be trouble, but I firmly believe that this travel ban business is a myth. Just one of those urban legends that goes around.

As far as the early payment penalty-I know. Brutal isn't it? I have a colleague trying to tie up loose ends right now and it is proving frustrating canceling visas, waiting in line, etc. I fully support the people that just sell it all and "go" and maintain their payments from overseas. There are lots of people doing that as well, as their only crime would be not living here. Taking off and not paying is a different story, however.

Naseem said...

I agree with you Reality Check.

The travel ban business is myth and it was confirmed by one of the seniors on Gulfnews last month that they NEVER return anyone back from the airport or that they check if you have one-way ticket... he clearly stated that they have no business with the banks.

the only case when you will be stopped at the airport is when there is a legal case on you due to bounced cheques.

this is another article on GN where Dahi Khalfan Tamim confirmed that banks should sort out their issues alone.. and all bank issues will be dealt in civil courts and not anymore a criminal case.
click here

Reality Check said...

Thanks for supplying that link. There was a gem in Arabian Business as well. I will look for it and post it.

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once I lost my job because of financial crisis i couldn't pay my for 2 months and my credit cards for more than 6 months...
i stay even 6 more months and try for a new job even after termination,
my company allowed me to do that.....

when my company cancelled my visa, i really feel scared because whether i have been detained in the airport...... and mean time from the bank they have called and said that they imposed a case against me for not paying my credit cards due's for 6 months...but I am managed to pay my loan for 4 months and only 2 months missed....they even called and i promised i will pay with in a week..they have given me one week time to make payment...

i have arranged everything with in 2 days time like tickets and all...i feel very scary that time even i decided to face what ever happens....
when i reach airport i was totally scared and shivering my whole body....but i managed myself to be bold..i done my baggage clearance and moved to emigration counter..
but very luckily I got permission to leave the country....i thank god...i was totally nervous that time..but I left the country with out any problem...i have given my mobile phone to my friend in UAE.. the next day he got a call in my cell they bank enquired about me and he said he already left the country....and will be back after 1 month....after that many times they called him he used to tell them the same story ......
after i came to know that only some banks are making travel bans when anyone makes payment default....some banks will writeoff the loans and cards..but never go back to UAE again...it will be like suicide...try to manage any other GCC countries or ur home country itself.......
wish u all the best & God bless all.....